Friendly and confidential support
Contact Translife
Whether you need help choosing a product, have a question about an order or would like to discuss the Translife dressing service, Sophie is here to offer friendly, private and understanding support.
- Complete discretion
- Established 2002
- Friendly personal advice
- Seven-day support
Send Sophie a Message
Tell us how we can help and Sophie will respond personally. You are welcome to ask about products, sizing, an existing order or any aspect of the Translife Dressing Service.
- Product and sizing advice before ordering
- Help with an existing Translife order
- Dressing Service and appointment enquiries
- Private guidance for first-time customers
How Can We Help?
Complete the form below and we will respond as soon as reasonably possible.
Why contact Translife?
Choosing the right products or taking the first step towards booking a Dressing Service appointment can sometimes feel daunting. You do not need to work everything out alone.
Sophie provides practical, understanding advice without judgement or pressure. Every question is welcome, whether you are an experienced customer or contacting Translife for the first time.
Product Advice
Get help choosing wigs, clothing, lingerie, breast forms, footwear, cosmetics and other specialist products.
Sizing Guidance
Ask for practical help with feminine sizing, fit, proportions and selecting products that feel comfortable.
Dressing Service Enquiries
Discuss the available packages, what is included, possible appointment times and what to expect during your visit.
Order Assistance
Contact Translife about an existing order, delivery, product availability or another online-shop enquiry.
First-Time Guidance
There is no such thing as a silly question. Sophie can explain the options clearly and help you decide what to do next.
Confidential Support
Enquiries are handled privately, sensitively and without judgement by a UK company established in 2002.
Visit the Private Translife Studio
The Translife Dressing Service operates from a private studio in Bognor Regis, West Sussex, close to Hotham Park.
Visits are arranged by appointment so that you receive personal attention in a calm, understanding and completely private setting.
The studio is not a walk-in shop. Please contact Translife before travelling so an appropriate appointment can be arranged and arrival details can be provided privately.
Meet Sophie Summers
Sophie is the person behind Translife’s customer support and Dressing Service. When you contact Translife, you are speaking directly with someone who understands the products, the service and the importance of privacy.
Whether you are looking for straightforward product advice, need help with sizing, have a question about an order or are thinking about arranging a Dressing Service appointment, you are welcome to ask.
“You do not need to know exactly what you need before contacting me. Tell me what you are trying to achieve, what you are unsure about or simply what you would like help with, and we can take it from there.”
Sophie SummersBefore You Contact Translife
These answers cover the most common questions about contacting Translife, arranging an appointment and receiving personal support from Sophie.
How quickly will Translife reply to my enquiry?
Sophie responds personally as soon as reasonably possible. Response times can vary when she is with a Dressing Service client, but genuine enquiries are answered directly rather than passed to a call centre.
Is my enquiry treated confidentially?
Yes. Enquiries are handled privately and sensitively. Translife understands that discretion is important, so your message will only be used to respond to the reason you contacted us.
Can I ask for help before placing an order?
Yes. You are welcome to ask about sizing, product suitability, wigs, clothing, lingerie, footwear, breast forms, cosmetics or any other product before deciding what to purchase.
Can I visit the Translife studio without an appointment?
No. The private Translife studio is appointment-only and is not operated as a walk-in shop. Please contact Sophie before travelling so a suitable time and private arrival arrangements can be agreed.
How do I enquire about the Dressing Service?
Use the contact form or send Sophie a WhatsApp message. Briefly explain which package interests you, any preferred dates and whether you have any questions about clothing sizes, makeup, photography or outings.
Can I contact Translife about an existing order?
Yes. Include your order number, the name used when ordering and a brief explanation of the issue. Avoid sending full payment-card details or unnecessary personal information.
What information should I include in my message?
Include enough detail for Sophie to understand how she can help. For product questions, mention the item or category. For appointments, include your preferred dates. For orders, include the relevant order number.
Is WhatsApp the best way to contact Sophie?
WhatsApp is often the quickest and easiest option for a brief question. The contact form is better when your enquiry contains more detail or relates to an existing order that requires a fuller explanation.
Ready to Ask Your Question? Sophie Is Here to Help.
Whether you need product advice, help with feminine sizing, support with an existing order or information about the Translife Dressing Service, contact Sophie directly for friendly and confidential guidance.
- Personal replies
- Confidential support
- Established in 2002
- No-pressure advice